Mumbai : Hexaware Technologies, a leading global provider of IT & BPO services and consulting, today announced the launch of the QwikCheck Bar Coded Boarding Passes (BCBP) solution. The solution will help generate two dimensional (2D) Bar-coded boarding passes. This ready to use solution can be easily integrated with any existing Departure Control System (DCS) system used by an airline, to enhance the web and mobile check-in facilities offered to passengers.
BCBP is one of the initiatives mandated by International Air Transport Association’s (IATA) Board of Governors under the Simplifying the Business (StB) program to reduce costs and enhance passenger experience. A 2D bar code replaces the magnetic strips as defined in the Automated Ticket and Boarding Pass Version 2 (ATB2) standard. All IATA member airlines have to be 100% BCBP compliant by the end of 2010.
Hexaware’s QwikCheck solution is based on this initiative to help simplify and reduce the costs of airline operations. While the solution will provide the benefit of reduced check-in and equipment costs for the airlines, it will help airports manage space better and lower their maintenance costs. In addition, passengers could spend less time at the airports and use a single boarding pass for their entire journey.
“While Qwikcheck will enable a 40% reduction in equipment replacement costs for airlines significantly reducing the check-in time and associated costs, it will enhance the flyer’s overall experience with the airlines. The solution enables passengers to generate home printed or mobile boarding passes thus avoiding long queues. It helps airlines and airports reduce paper costs by 100%. As a strategic business partner of IATA, we at Hexaware constantly work on providing solutions to reduce the cost of operation,” said Yogendra Shah, Global Head – Travel Transportation Hospitality and Logistics (TTHL), Hexaware Technologies Ltd.
Hexaware’s QwikCheck solution is built upon layered service oriented architecture (SOA) for seamless integration with the existing DCS system. It also supports all modes of check-in processes including Web Check-in, Kiosk Check-in and Mobile Check-in. It gives passengers the option to print their boarding passes at home, and then proceed to the baggage drop-off or directly to the gate using one document for the entire journey, even on a multi-segment itinerary, further simplifying the travel process for the passenger.
In 2009, airlines are estimated to spend 1.74% of revenues in IT globally, with Passenger Processing and Services being the top investment area. Due to the IATA mandate, airlines will have to invest in a BCBP solution. The airlines have to also ensure that they upgrade .
